Terms of Service


Detailed description of goods and/or services

MeDAP MEDICAL SOFTWARE CC (herein referred to as "MeDAP") is a Practice Management Application (PMA) that provides Medical Practitioners with a Medical Practice Management Software Program to manage their day-to-day administrative tasks within their practice.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2-3 working days and delivery confirmed telephonically or via e-mail.

Return and Refunds policy

The provision of goods and services by MeDAP is subject to client satisfaction.  Where the client is not satisfied with the service or product, MeDAP will refund the client within 30 days after installation.  The MeDAP software remains the property of MeDAP until fully paid.

Customer privacy policy

MeDAP shall take all reasonable steps to protect the personal information of our clients. Please read our Privacy Policy for a detailed description of our Privacy Policy.


The MeDAP software may only be used for lawful purposes. 

Payment options accepted

Payment may be made via Bank Electronic Transfer (EFT), Cash or Bank Registered Cheque.


End User License Agreement


The End-User License Agreement is a legal agreement between the customer as an individual or a single entity, and MeDAP Medical Software cc. By installing, copying, or otherwise using the MeDAP software, the customer herein agrees to be bound by the terms of this agreement.


By installing or using the MeDAP Medical Software indicates the customer’s consent to be bound by all the terms and conditions of the license agreement.




MeDAP Medical Software is licensed, not sold. Any rights not explicitly granted under this agreement are hereby reserved. Provided that the client has paid all applicable fees, this agreement grants the client the following personal, non-exclusive, non-transferable rights:


(a) The customer may use the Software on any single computer; the customer may use the Software on a network, provided that the person accessing the Software through the network has a copy licensed to the Practice.


(d) The customer may not copy, reproduce, or distribute MeDAP to any third party.




(a) MeDAP Medical Software warrants that the MeDAP PMA will perform in substantial accordance with its stated functionality for ninety (90) days following the customer’s receipt of the MeDAP Medical Software.


(b) MeDAP Medical Software's entire liability and the customer’s exclusive remedy for any claim the customer may have against MeDAP Medical Software shall be, at MeDAP Medical Software's option, (i) return of amounts paid for the MeDAP PMA provided that the customer returns the MeDAP Software to MeDAP Medical Software or (ii) repair or replacement of the MeDAP PMA which do not meet the above limited warranty.


(c) Except as provided above, MeDAP is provided "as is" and without warranties, express or implied, including the implied warranties of merchantability or fitness for a particular purpose. Customer assumes all risks as to selection, quality, installation, results and performance. MeDAP Medical Software does not warrant that the MeDAP PMA will meet Customer's requirements or that the operation of the MeDAP PMA will be uninterrupted or error free.


(d) MeDAP Medical Software shall not be liable for any special, incidental, indirect, or consequential damages whatsoever (including without limitation loss of business or profits, business interruption or delay, loss or inability to use data), even if MeDAP Medical Software has been advised of the possibility of such damages.


(e) MeDAP Medical Software reserves the right to limit at any time the amount of free support offered.




The license will terminate automatically if the Customer fails to comply with the limitations described herein. On termination, the Customer must destroy all copies of the MeDAP PMA. Otherwise, this agreement shall remain in force. The Customer may terminate this agreement at any time by destroying all copies of the MeDAP and providing notice thereof to MeDAP Medical Software.




This license agreement shall be governed by and construed under the substantive laws of the Republic of South Africa, without regard to choice of law provisions. If any provision of this agreement is held to be unenforceable, the enforceability of the remaining provisions shall in no way be affected or impaired.



MeDAP at its sole discretion may choose to change the terms, conditions and operation of this website at anytime without notice.